People are the life blood of your business - look after them.
Build on strengths
Build your business around people’s strengths, it works so much better than fixating on weaknesses. Map out coordinated “SMART” goals and review them regularly. Reward progress and deal with problems.
We like the Gallup StrengthsFinder assessment for mapping out the strengths of individuals and teams to see where there are overlaps and gaps. We can also apply our experience of working with Talent Management systems and simple annual review processes to enhance performance and provide direction. Knowing and supporting your team will help them work better together, inform recruitment decisions and underpin your succession strategy.
Coaching & Mentoring
Sometimes all the key people in your business need to unlock their potential is someone they can discuss things with in confidence. Trying out an idea, exploring options, career progression planning - all of these can help people to function better without risking relationships inside the firm.
We won't advise them how to proceed but will help them to draw out their own thoughts, providing constructive challenge that helps them reach their own, stronger conclusions.
We all have an ingrained set of cultural values and modes of working. They affect how we interact with team members, clients and suppliers in other parts of the world. Being aware of other people’s inherent culture is an essential skill to avoid misunderstandings and wasted opportunities.
See, for example, “Managing Across Cultures” by Charlene Solomon and Michael S Schell or, specific to the Middle East, "Don't they know it's Friday" by Jeremy Williams.